New Tech Platform targets more efficient last-mile logistics in Benin City

BENIN CITY — A logistics technology company, PICKAH Global Limited, is developing a digital platform aimed at improving the coordination and efficiency of last-mile deliveries in Benin City, Edo State.

The platform, currently under development, is designed to connect customers, businesses and dispatch riders through a single technology-enabled system.

The company said the platform would simplify the process of requesting delivery services, matching customers with available dispatch riders and enabling businesses to manage deliveries more efficiently as e-commerce and on-demand services continue to expand.

Co-founder of PICKAH Global Limited, John Eshiozimhede Adamu, said the initiative was conceived to address operational challenges within the city’s delivery ecosystem through technology.

“Our objective is to develop a technology platform that allows customers, businesses and dispatch riders to interact more efficiently. We believe technology can help reduce some of the bottlenecks associated with urban deliveries while improving the overall experience for all stakeholders,” Adamu said.

He said the company was starting operations in Benin City to gain a better understanding of local market dynamics before considering expansion to other parts of the country.

According to him, establishing a sustainable operational and technological foundation remains a key priority for the company.

Another co-founder, Cyprian Ebehitale Okodua, said the long-term objective was to contribute to a more structured delivery ecosystem capable of meeting the growing logistics needs of businesses and consumers.

“As online commerce continues to grow, there is a corresponding need for more organised delivery infrastructure. We see technology playing an important role in connecting businesses with dependable delivery services while creating opportunities for dispatch riders,” Okodua said.

Industry observers said Nigeria’s last-mile logistics sector was evolving rapidly, driven by the expansion of e-commerce, digital retail and changing consumer expectations.

They noted that companies investing in technology-enabled delivery solutions were increasingly focusing on efficiency, transparency and service reliability as competition within the sector intensified.