STEP – US Embassy Manila – Remote Services in Angeles – September 9-10, 2026
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Worldwide Caution: The Department of State advises Americans worldwide to exercise increased caution.
The Department of State advises Americans worldwide to exercise increased caution.
Americans in the Middle East should follow the latest guidance from the nearest U.S. embassy or consulate.
Americans who need assistance: call 24/7 at +1-202-501-4444 (from abroad) and +1-888-407-4747 (from the U.S. and Canada)
Read alerts for U.S. Citizens
Local Emergency Information and Contacts
U.S. Embassy Manila, Philippines
U.S. Consular Agency Cebu, Philippines
The U.S. Embassy’s American Citizens Services (ACS) Unit and the Federal Benefits Unit/Social Security Administration (SSA) will host a consular outreach event in Angeles from September 9-10, 2026. On September 10, the U.S. Department of Veterans Affairs (VA) will also participate. We encourage eligible U.S. citizens to take advantage of this opportunity to access a range of services conveniently within their community. More information on available services will be provided in advance of the event.
Next Steps:
Venue details and additional instructions will be provided approximately one week before the event. To ensure we can meet your needs, please take a moment to complete a brief survey regarding your service requirements and expected attendance: https://forms.cloud.microsoft/g/LxgHYvrME3
SSA Information:
Representatives from the Social Security Administration (SSA) will provide the following services by appointment only.
- Discuss basic entitlement requirements for the different types of Social Security benefits.
- Develop benefit claims. Retirement and Disability can be completed online at www.ssa.gov.
- Process Social Security Number applications.
- Resolve post-entitlement issues (e.g. change of address, report of death, Medicare enrollments, direct deposit enrollment, non-receipt of benefits, etc.)
To request an appointment, please send an e-mail to FBU.Manila@ssa.gov with the subject line “Clark Outreach”. SSA/FBU will notify applicants of their appointment and provide instructions on what to bring to the event.
To expedite your visit, please bring both the originals and photocopies of documents that you need to submit to SSA. The SSA representative will keep the photocopies and return the original documents to you.
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For further information and assistance:
- See the State Department’s travel website for the Worldwide Caution, Travel Advisories, Alerts, and the Philippines Country Specific Information.
- Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
- Contact the U.S. Embassy in Manila, Philippines, located at 1201 Roxas Boulevard, at +(63) (2) 5301-2000, from 7:30 a.m. to 4:00 p.m. Monday through Friday. After-hours emergency number for U.S. citizens is +(63) (2) 5301-2000.
- Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
- Follow us on X and Facebook.
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